Tech Transformation Through Human + Operational Intelligence
Leadership Navigation & Advisory
AI Fluency & Bootcamps
Workflow Automation Architecture
Pilot-to-Production & AI Ops
Harness the winds of change. Zephyr helps leaders adapt quickly, navigate complexity, and turn momentum into competitive advantage.
Founder & Principal
at zephyr®
Austin Mace
Founder & Principal
at zephyr®
Austin Mace
Leadership Navigation & Advisory
AI Fluency & Bootcamps
Workflow Automation Architecture
Pilot-to-Production & AI Ops
Harness the winds of change. Zephyr helps leaders adapt quickly, navigate complexity, and turn momentum into competitive advantage.
Founder & Principal
at zephyr®
Austin Mace
zephyr®
zephyr®
zephyr®
About
New Technologies are like the wind; they can be harnessed for growth, power new strategic opportunities, and reshape entire aspects of an enterprise. Yet without a firm footing, clear strategic direction, and the right skills to harness the moment, this elemental force can knock you down, blow you off course, and capsize even the most seasoned teams.
Zephyr helps forward-thinking leaders harness the winds of change. We teach, design, and operationalize AI and adjacent technologies so your organization learns fast, pilots smart, and scales what works—without the hype.
Ways we partner
Ways we partner
Ways we partner
We make the complex simple and scalable, from messy reality to measurable impact.
We make the complex simple and scalable, from messy reality to measurable impact.
Your digital journey begins with a conversation. Let's talk today.
Your digital journey begins with a conversation. Let's talk today.
Your digital journey begins with a conversation. Let's talk today.
Two sides, one flywheel.
Transformation sticks when people capability and system design advance together.
01
Human Intelligence
Preparing your people with readiness, capaiblity, and confidence.
Preparing your people with readiness, capaiblity, and confidence
Building the capability, confidence, and creative edge to thrive with AI.
02
Operational Intelligence
Architecting the systems, automation and workflows that make AI initiatives actually work
Tools that click, workflows that stick, and outcomes that compund.
02
Operational Intelligence
Architecting the systems, automation and workflows that make AI initiatives actually work
Tools that click, workflows that stick, and outcomes that compund.
02
Operational Intelligence
Architecting the systems, automation and workflows that make AI initiatives actually work
Tools that click, workflows that stick, and outcomes that compund.
Engagements
Engagements
Engagements
Human Intelligence
Architecting the systems and workflows that make AI initiatives actually work
Human Intelligence
Architecting the systems and workflows that make AI initiatives actually work
(5)
(5)
(5)
(001)
AI Fluency Primer
From confusion to confidence in days, not months Your entire team gets AI literate fast. A crash course that starts with reality (what AI actually does today) and ends with shared fluency, alignment, and foundational understanding for your organization.
At-a-glance
Workshop
Onsite/Virtual
Executives & Team Leads
Shared Fluency
Aligned Next Steps
Deck + Recording
AI Fluency Primer
(002)
Next-Level Teams
From basic fluency to confident application After learning the basics, it’s time to get behind the wheel. This “AI Driver’s Ed” goes beyond ChatGPT into the broader ecosystem of tools for automation, design, and collaboration. Through guided practice and role-specific labs, your team builds confidence, shared playbooks, and daily capability.
At-a-glance
Workshop
Onsite/Virtual
Practitioners & Leads
Role-Based Playbooks
Daily Workflow Patterns
Labs + Templates
Next-Level Teams
(003)
Creativity & Critical Thinking in the AI Era
From overreliance to amplified originality The default way most people use AI in the creative process is wrong: over-reliance leads to bland results. This program rewires that habit, teaching teams to push, question, and refine AI so it becomes a lever for originality, not a crutch for mediocrity.
At-a-glance
Immersive Workshop
Onsite/Virtual
Creative & Strategy Teams
Originality Frameworks
Updated Creaitve Process
Sprints Toolkit
Creativity & Critical Thinking in the AI Era
(004)
AI Capability Accelerator
From workshops to sustained transformation One-off trainings create sparks, but lasting change requires structure and consistent application. This accelerator builds capability over 8–12 weeks through workshops, coaching, and real project work. Teams leave with repeatable workflows, documented playbooks, and a foundation for scaling AI across your organization.
At-a-glance
Cohort Program
Hybrid Delivery
Cross-Functional Teams
Repeatable Workflows
Documented Playbooks
Prototypes + Change Plan
AI Capability Accelerator
(005)
Leadership Navigation Sessions
From noise to clarity when it matters most AI is transforming every industry, and leaders are under pressure to act fast. These sessions give you a trusted advisor to cut through vendor hype, prepare for board conversations, and make high-stakes decisions with confidence.
At-a-glance
Advisory 1:1
Virtual/Onsite
Executives
Vendor/Strategy Clarity
Decision Memos
On-Call Advisor Access
Leadership Navigation Sessions
(001)
AI Fluency Primer
From confusion to confidence in days, not months Your entire team gets AI literate fast. A crash course that starts with reality (what AI actually does today) and ends with shared fluency, alignment, and foundational understanding for your organization.
At-a-glance
Workshop
Onsite/Virtual
Executives & Team Leads
Shared Fluency
Aligned Next Steps
Deck + Recording
AI Fluency Primer
(002)
Next-Level Teams
From basic fluency to confident application After learning the basics, it’s time to get behind the wheel. This “AI Driver’s Ed” goes beyond ChatGPT into the broader ecosystem of tools for automation, design, and collaboration. Through guided practice and role-specific labs, your team builds confidence, shared playbooks, and daily capability.
At-a-glance
Workshop
Onsite/Virtual
Practitioners & Leads
Role-Based Playbooks
Daily Workflow Patterns
Labs + Templates
Next-Level Teams
(003)
Creativity & Critical Thinking in the AI Era
From overreliance to amplified originality The default way most people use AI in the creative process is wrong: over-reliance leads to bland results. This program rewires that habit, teaching teams to push, question, and refine AI so it becomes a lever for originality, not a crutch for mediocrity.
At-a-glance
Immersive Workshop
Onsite/Virtual
Creative & Strategy Teams
Originality Frameworks
Updated Creaitve Process
Sprints Toolkit
Creativity & Critical Thinking in the AI Era
(004)
AI Capability Accelerator
From workshops to sustained transformation One-off trainings create sparks, but lasting change requires structure and consistent application. This accelerator builds capability over 8–12 weeks through workshops, coaching, and real project work. Teams leave with repeatable workflows, documented playbooks, and a foundation for scaling AI across your organization.
At-a-glance
Cohort Program
Hybrid Delivery
Cross-Functional Teams
Repeatable Workflows
Documented Playbooks
Prototypes + Change Plan
AI Capability Accelerator
(005)
Leadership Navigation Sessions
From noise to clarity when it matters most AI is transforming every industry, and leaders are under pressure to act fast. These sessions give you a trusted advisor to cut through vendor hype, prepare for board conversations, and make high-stakes decisions with confidence.
At-a-glance
Advisory 1:1
Virtual/Onsite
Executives
Vendor/Strategy Clarity
Decision Memos
On-Call Advisor Access
Leadership Navigation Sessions
(001)
AI Fluency Primer
From confusion to confidence in days, not months Your entire team gets AI literate fast. A crash course that starts with reality (what AI actually does today) and ends with shared fluency, alignment, and foundational understanding for your organization.
At-a-glance
Workshop
Onsite/Virtual
Executives & Team Leads
Shared Fluency
Aligned Next Steps
Deck + Recording
AI Fluency Primer
(002)
Next-Level Teams
From basic fluency to confident application After learning the basics, it’s time to get behind the wheel. This “AI Driver’s Ed” goes beyond ChatGPT into the broader ecosystem of tools for automation, design, and collaboration. Through guided practice and role-specific labs, your team builds confidence, shared playbooks, and daily capability.
At-a-glance
Workshop
Onsite/Virtual
Practitioners & Leads
Role-Based Playbooks
Daily Workflow Patterns
Labs + Templates
Next-Level Teams
(003)
Creativity & Critical Thinking in the AI Era
From overreliance to amplified originality The default way most people use AI in the creative process is wrong: over-reliance leads to bland results. This program rewires that habit, teaching teams to push, question, and refine AI so it becomes a lever for originality, not a crutch for mediocrity.
At-a-glance
Immersive Workshop
Onsite/Virtual
Creative & Strategy Teams
Originality Frameworks
Updated Creaitve Process
Sprints Toolkit
Creativity & Critical Thinking in the AI Era
(004)
AI Capability Accelerator
From workshops to sustained transformation One-off trainings create sparks, but lasting change requires structure and consistent application. This accelerator builds capability over 8–12 weeks through workshops, coaching, and real project work. Teams leave with repeatable workflows, documented playbooks, and a foundation for scaling AI across your organization.
At-a-glance
Cohort Program
Hybrid Delivery
Cross-Functional Teams
Repeatable Workflows
Documented Playbooks
Prototypes + Change Plan
AI Capability Accelerator
(005)
Leadership Navigation Sessions
From noise to clarity when it matters most AI is transforming every industry, and leaders are under pressure to act fast. These sessions give you a trusted advisor to cut through vendor hype, prepare for board conversations, and make high-stakes decisions with confidence.
At-a-glance
Advisory 1:1
Virtual/Onsite
Executives
Vendor/Strategy Clarity
Decision Memos
On-Call Advisor Access
Leadership Navigation Sessions
Engagements
Engagements
Engagements
Operational Intelligence
Architecting the systems and workflows that make AI initiatives actually work
Operational Intelligence
Architecting the systems and workflows that make AI initiatives actually work
(5)
(5)
(5)
(001)
AI Readiness Assessment & Roadmapping
From uncertainty to a clear path forward We map your technical, operational, and cultural readiness so you know exactly what to build, buy, or ignore. You leave with an actionable roadmap and priority matrix.
At-a-glance
Sprint
Hybrid Delivery
Executives & Owners
Readiness Scoring
Priority Matrix
90-Day Roadmap + Briefing Deck
AI Readiness Assessment & Roadmapping
(002)
Workflow Automation Architecture
From scattered processes to scalable automation We identify the 20% of workflows that deliver 80% of impact — then design the architecture that makes automation real.
At-a-glance
Design Sprint
Hybrid Delivery
Ops & IT
High ROI Use Cases
Future-State Maps
Automation Blueprint + Prototype(s)
Workflow Automation Architecture
(003)
AI Operations Sprint
From experimentation to enterprise-ready AI Ops AI Ops is becoming as critical as DevOps. We build the function from scratch (roles, workflows, governance, monitoring) or embed until you’re ready to hire.
At-a-glance
Setup/Fractional Support
Hybrid Delivery
Ops/IT/Sec
Governance & Guardrails
Monitoring & Logging
Runbooks + Dashboards
AI Operations Sprint
(004)
Pilot-to-Production Pipeline
From PowerPoint pilots to operational reality Too many promising pilots die in committee. We build the bridge to production with the technical, organizational, and change management support to make them stick.
At-a-glance
Hybrid Delivery
Finance & Ops
KPI Framework
Dashboards & Alerts
Quarterly Exec Reviews
Pilot-to-Production Pipeline
(005)
Performance & ROI Monitoring
From fuzzy benefits to CFO-ready metrics AI impact needs proof. We build monitoring systems that track performance, ROI, and scalability — turning wins into numbers your CFO will trust.
At-a-glance
Measurement Program
Hybrid Delivery
Finance & Ops
KPI Framework
Dashboards & Alerts
Exectuive Reviews
Performance & ROI Monitoring
(001)
AI Readiness Assessment & Roadmapping
From uncertainty to a clear path forward We map your technical, operational, and cultural readiness so you know exactly what to build, buy, or ignore. You leave with an actionable roadmap and priority matrix.
At-a-glance
Sprint
Hybrid Delivery
Executives & Owners
Readiness Scoring
Priority Matrix
90-Day Roadmap + Briefing Deck
AI Readiness Assessment & Roadmapping
(002)
Workflow Automation Architecture
From scattered processes to scalable automation We identify the 20% of workflows that deliver 80% of impact — then design the architecture that makes automation real.
At-a-glance
Design Sprint
Hybrid Delivery
Ops & IT
High ROI Use Cases
Future-State Maps
Automation Blueprint + Prototype(s)
Workflow Automation Architecture
(003)
AI Operations Sprint
From experimentation to enterprise-ready AI Ops AI Ops is becoming as critical as DevOps. We build the function from scratch (roles, workflows, governance, monitoring) or embed until you’re ready to hire.
At-a-glance
Setup/Fractional Support
Hybrid Delivery
Ops/IT/Sec
Governance & Guardrails
Monitoring & Logging
Runbooks + Dashboards
AI Operations Sprint
(004)
Pilot-to-Production Pipeline
From PowerPoint pilots to operational reality Too many promising pilots die in committee. We build the bridge to production with the technical, organizational, and change management support to make them stick.
At-a-glance
Hybrid Delivery
Finance & Ops
KPI Framework
Dashboards & Alerts
Quarterly Exec Reviews
Pilot-to-Production Pipeline
(005)
Performance & ROI Monitoring
From fuzzy benefits to CFO-ready metrics AI impact needs proof. We build monitoring systems that track performance, ROI, and scalability — turning wins into numbers your CFO will trust.
At-a-glance
Measurement Program
Hybrid Delivery
Finance & Ops
KPI Framework
Dashboards & Alerts
Exectuive Reviews
Performance & ROI Monitoring
(001)
AI Readiness Assessment & Roadmapping
From uncertainty to a clear path forward We map your technical, operational, and cultural readiness so you know exactly what to build, buy, or ignore. You leave with an actionable roadmap and priority matrix.
At-a-glance
Sprint
Hybrid Delivery
Executives & Owners
Readiness Scoring
Priority Matrix
90-Day Roadmap + Briefing Deck
AI Readiness Assessment & Roadmapping
(002)
Workflow Automation Architecture
From scattered processes to scalable automation We identify the 20% of workflows that deliver 80% of impact — then design the architecture that makes automation real.
At-a-glance
Design Sprint
Hybrid Delivery
Ops & IT
High ROI Use Cases
Future-State Maps
Automation Blueprint + Prototype(s)
Workflow Automation Architecture
(003)
AI Operations Sprint
From experimentation to enterprise-ready AI Ops AI Ops is becoming as critical as DevOps. We build the function from scratch (roles, workflows, governance, monitoring) or embed until you’re ready to hire.
At-a-glance
Setup/Fractional Support
Hybrid Delivery
Ops/IT/Sec
Governance & Guardrails
Monitoring & Logging
Runbooks + Dashboards
AI Operations Sprint
(004)
Pilot-to-Production Pipeline
From PowerPoint pilots to operational reality Too many promising pilots die in committee. We build the bridge to production with the technical, organizational, and change management support to make them stick.
At-a-glance
Hybrid Delivery
Finance & Ops
KPI Framework
Dashboards & Alerts
Quarterly Exec Reviews
Pilot-to-Production Pipeline
(005)
Performance & ROI Monitoring
From fuzzy benefits to CFO-ready metrics AI impact needs proof. We build monitoring systems that track performance, ROI, and scalability — turning wins into numbers your CFO will trust.
At-a-glance
Measurement Program
Hybrid Delivery
Finance & Ops
KPI Framework
Dashboards & Alerts
Exectuive Reviews
Performance & ROI Monitoring
zephyr®
zephyr®
zephyr®
A note on AI
While the bulk of our current work centers on AI transformation, we take a comprehensive approach to all emerging technologies. We identify signals across industries to help you separate real opportunity from hype.
While the bulk of our current work centers on AI transformation, we take a comprehensive approach to all emerging technologies. We identify signals across industries to help you separate real opportunity from hype.
What we see most of:
Internal ambiguity and misunderstanding of AI’s role in the organization, creating misalignment and confusion
A culture of tech aversion and intimidation that puts teams at a disadvantage
The flip side: skipping the human element and rushing into technology for technology’s sake, leading to poor execution
Lack of technical expertise to pilot systems, manage partners, and scale effectively.
Senior leadership conflict due to inconsistent strategy, roadmap, metrics, and governance.
What we see most of:
Internal ambiguity and misunderstanding of AI’s role in the organization, creating misalignment and confusion
A culture of tech aversion and intimidation that puts teams at a disadvantage
The flip side: skipping the human element and rushing into technology for technology’s sake, leading to poor execution
Lack of technical expertise to pilot systems, manage partners, and scale effectively.
Senior leadership conflict due to inconsistent strategy, roadmap, metrics, and governance.
zephyr®
zephyr®
zephyr®
Custom
Transformation Programs
Custom
Transformation Programs
From off-the-shelf to built-for-you
Every organization's transformation look's different. We blend Human and Operational Intelligence into custom programs tailored to your context, constraints, and goals. Recent custom programs include:
•Marketing AI Transformation: Fluency bootcamp + creative workflows + automation + ROI dashboard
•Enterprise Readiness Sprint: Executive assessment + leadership alignment + pilot pipeline + change management
•Sales Team Augmentation: Tool training + workflow automation + CRM integration + performance monitoring
•Innovation Lab Setup: Team champions + AI Ops foundation + experiment framework + venture partnerships
FAQ.
FAQ.
Got questions? We’ve got answers. Here’s everything you need to know about working with us.
We help leaders turn AI and automation into operating reality—upskilling teams (Human Intelligence) and architecting systems that scale (Operational Intelligence).
No. AI is often part of the answer, not the whole plan. We upskill teams, fix process, data, and workflow first, then apply AI where it earns its keep.
Both. We align strategy, train teams, and ship working workflows—readiness, automation design, pilot-to-production, and performance tracking.
Most clients begin with an AI Fluency Primer (shared language and alignment) or a Readiness & Roadmapping sprint (clear priorities and path). From there we pick a focused build or advisory track.
We baseline early and track a few CFO-friendly metrics—cycle time, throughput, quality, cost per task—in a shared dashboard.
Yes. We’re vendor-agnostic and partner closely with agencies, IT, Security, Legal, and procurement.
Every engagement is led by Austin Mace, Founder & Principal, with a small bench of vetted specialists when needed. Fixed fees for workshops/sprints, retainers for advisory, and project pricing for builds.
We help leaders turn AI and automation into operating reality—upskilling teams (Human Intelligence) and architecting systems that scale (Operational Intelligence).
No. AI is often part of the answer, not the whole plan. We upskill teams, fix process, data, and workflow first, then apply AI where it earns its keep.
Both. We align strategy, train teams, and ship working workflows—readiness, automation design, pilot-to-production, and performance tracking.
Most clients begin with an AI Fluency Primer (shared language and alignment) or a Readiness & Roadmapping sprint (clear priorities and path). From there we pick a focused build or advisory track.
We baseline early and track a few CFO-friendly metrics—cycle time, throughput, quality, cost per task—in a shared dashboard.
Yes. We’re vendor-agnostic and partner closely with agencies, IT, Security, Legal, and procurement.
Every engagement is led by Austin Mace, Founder & Principal, with a small bench of vetted specialists when needed. Fixed fees for workshops/sprints, retainers for advisory, and project pricing for builds.
We help leaders turn AI and automation into operating reality—upskilling teams (Human Intelligence) and architecting systems that scale (Operational Intelligence).
No. AI is often part of the answer, not the whole plan. We upskill teams, fix process, data, and workflow first, then apply AI where it earns its keep.
Both. We align strategy, train teams, and ship working workflows—readiness, automation design, pilot-to-production, and performance tracking.
Most clients begin with an AI Fluency Primer (shared language and alignment) or a Readiness & Roadmapping sprint (clear priorities and path). From there we pick a focused build or advisory track.
We baseline early and track a few CFO-friendly metrics—cycle time, throughput, quality, cost per task—in a shared dashboard.
Yes. We’re vendor-agnostic and partner closely with agencies, IT, Security, Legal, and procurement.
Every engagement is led by Austin Mace, Founder & Principal, with a small bench of vetted specialists when needed. Fixed fees for workshops/sprints, retainers for advisory, and project pricing for builds.
Newest trends and insights from Zephyr.
Newest trends and insights from Zephyr.
Stay informed about our latest projects, trends, and industry insights.
zephyr®
zephyr®
zephyr®
Latest
Insights
Latest
Insights
© 2025 Zephyr
Let’s talk.
Upskill your people, streamline workflows, and make change stick.
Quick response.
If you’re ready to create and collaborate, we’d love to hear from you.
Clear next steps.
After the consultation, we’ll provide you with a detailed plan and timeline.
Principal
at zephyr®
Austin Mace
Let’s talk.
Upskill your people, streamline workflows, and make change stick.
Quick response.
If you’re ready to create and collaborate, we’d love to hear from you.
Clear next steps.
After the consultation, we’ll provide you with a detailed plan and timeline.
Principal
at zephyr®
Austin Mace
© 2025 Zephyr
Let’s talk.
Upskill your people, streamline workflows, and make change stick.
Quick response.
If you’re ready to create and collaborate, we’d love to hear from you.
Clear next steps.
After the consultation, we’ll provide you with a detailed plan and timeline.
Principal
at zephyr®
Austin Mace
zephyr®